Thank you for visiting https://bardhamanrice.com/ (the “Website”). RS Enterprise (“RS Enterprise,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have.
By using the Website, you agree to the practices described here.
1) Information we collect
A. Information you provide directly
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Contact details (name, phone, email)
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Business details (company name, GSTIN, FSSAI no., billing/shipping address)
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Enquiry/order details (rice variety, quantity, destination, delivery window)
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Messages sent via our forms, email, phone or WhatsApp
B. Information collected automatically
When you browse the Website, we (and our service providers) may automatically collect:
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IP address, device identifiers, browser type/version, operating system
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Referring pages/URLs, pages viewed, time/date stamps, approximate location
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Log data and error reports
C. Cookies & similar technologies
We use cookies, pixels and local storage to run the site, remember preferences, secure sessions, and measure traffic. See “Cookies & analytics” below.
D. Information from third parties
We may receive basic contact details from logistics partners, directories, or referrals to help respond to your enquiry.
2) How we use your information
We process personal information to:
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Provide quotes and services (respond to enquiries, share specs/rates, arrange samples, fulfill orders)
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Operate, secure, and improve the Website (troubleshoot, analytics, testing)
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Communicate with you about enquiries, orders, paperwork (invoice, e-way bill, LR/GR), updates, and support
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Send optional updates/marketing (you can opt out anytime)
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Prevent fraud and misuse, enforce our terms, and comply with law
3) When we share information
We may share personal information with:
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Service providers (site hosting, email/SMS tools, analytics, IT security, CRM, form/lead tools)
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Operational partners (transporters/couriers, warehousing/packing, printing vendors for private labels)
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Professional advisers (accounting, legal, compliance)
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Authorities or third parties when required by law, to protect rights, or in connection with a business transaction (e.g., merger or transfer)
We do not sell personal information.
4) Data security
We use reasonable technical and organizational measures to protect your information. However, no Internet transmission or storage system is 100% secure.
5) Data retention
We keep personal information only as long as needed for the purposes above, to comply with legal obligations (e.g., tax/records), or to resolve disputes. When no longer required, we delete or de-identify it.
6) Your choices & rights
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Access/Update: Ask us to access or correct your details.
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Delete: Request deletion, subject to legal/operational requirements.
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Marketing Opt-out: Unsubscribe from promotional emails/SMS/WhatsApp using the instructions in the message or by contacting us.
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Cookies/Analytics: Manage cookies in your browser settings. See “Cookies & analytics” below for more.
If you are in a region with specific privacy rights (e.g., EU/UK), contact us to exercise applicable rights. We will respond as required by law.
7) Cookies & analytics
We use cookies to keep the site working smoothly (e.g., session, preferences, security) and to understand usage through analytics (for example, Google Analytics or Site Kit).
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You can block or delete cookies in your browser; some features may not work as intended without them.
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To learn about Google’s data practices and opt-outs, visit Google’s privacy controls.
8) WhatsApp, phone calls, and external links
If you click Call or WhatsApp links, your telecom or WhatsApp provider processes your data under their policies. Our Website may link to third-party sites; we’re not responsible for their content or privacy practices. Review their policies before sharing information.
9) International transfers
If we or our service providers process data outside your country (for example, cloud hosting), we take reasonable steps to protect it in line with this Policy and applicable laws.
10) Children’s privacy
Our Website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided data to us, contact us and we will delete it.
11) Changes to this Policy
We may update this Policy to reflect changes in our practices or legal requirements. Please review it periodically.
12) Contact us
RS Enterprise
BC Road, Barabazar, Purba Bardhaman, Pin-713104, West Bengal, India
Email: rsebwn@gmail.com
Phone/WhatsApp: +91-9242824545
Website: https://bardhamanrice.com/
Grievance / Privacy Contact (India):
Email: rsebwn@gmail.com
Address: BC Road, Barabazar, Purba Bardhaman, Pin code-713104, West Bengal, India
If you have questions about this Privacy Policy or how we handle your personal information, contact us using the details above.